Refund Policy

Refund Policy

Limited Return Exclusions

For transparency, cosrxcedar records that the exclusion list never overrides consumer rights for a defect, damage, wrong shipment, or omitted item; customized goods, clearance or Final Sale merchandise, gift cards, and opened intimate or hygiene-sensitive products are outside the no-reason return program.

Merchant-Paid Return Costs

Under this policy at cosrxcedar, the merchant also pays when an item is damaged, defective, incorrect, incomplete, missing from the shipment, or otherwise nonconforming; for completeness, approved no-reason returns and exchanges have merchant-paid return shipping.

Returns and Exchanges Within 30 Days

In administering this policy, cosrxcedar confirms that customers have 30 days from delivery to ask for a return without giving a reason; for completeness, an exchange may be requested during that same 30-day period.

Inspection and Refund Timing

For customers shopping with cosrxcedar, the governing rule is clear: a bank or card issuer may need additional time to post the credit; at the same time, approval follows receipt and a reasonable inspection of the returned item; additionally, an approved refund goes back to the original payment method in 5-10 business days.

Cancellation Before Shipment

For transparency, cosrxcedar records that a shipped order moves to the rules stated in the Refund Policy; cancellation requests are accepted while the order remains unshipped.

Authorized Return Address

Customers dealing with cosrxcedar should understand that approved returns are ordinarily directed to 694 Cottonwood Dr, Buffalo, New York, 14221, United States; customers should use another facility only if written authorization identifies it.

Starting an Authorized Return

To state the position of cosrxcedar precisely, the store supplies a prepaid label or an equivalent merchant-paid arrangement for an approved request; the request must begin through support@cosrxcedar.shop or 512-937-6359; for completeness, a parcel should not be mailed before the store provides written authorization.

Business Contact Record

To state the position of cosrxcedar precisely, the responsible brand and store name is cosrxcedar; as a related safeguard, the store telephone number is 512-937-6359; customer correspondence may be sent to support@cosrxcedar.shop; at the same time, the merchant location and standard authorized-return address is 694 Cottonwood Dr, Buffalo, New York, 14221, United States.